FAQ
Products & Sizing
Q: What types of footwear does Zydelline offer?
A: Zydelline offers stylish and comfortable footwear designed for everyday wear, including sandals, flats, heels, and casual shoes. Our designs balance fashion, comfort, and durability.
Q: Are your sizes based on Philippine sizing?
A: Yes. Our sizes follow standard Philippine sizing. A detailed size chart is available on each product page to help you find the best fit.
Q: What if I’m between sizes?
A: If you’re between sizes, we recommend choosing the larger size for a more comfortable fit, especially for closed footwear.
Q: Are Zydelline shoes comfortable for all-day wear?
A: Yes! Our footwear is designed with comfort in mind, using cushioned insoles and quality materials suitable for daily use.
📦 Orders & Shipping
Q: Do you ship within the Philippines?
A: Yes, we ship nationwide across the Philippines.
Q: How long does delivery take?
A: Metro Manila: 7–9 business days | Provincial areas: 4–7 business days
Delivery times may vary depending on your location and courier.
Q: How much is the shipping fee?
A: Shipping fees depend on your location and will be shown at checkout before you confirm your order.
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💳 Payment
Q: What payment methods do you accept?
A: We accept:
- QRph [QR Payments from Selected Payment Methods]
- GCash
- Online bank transfers
- Other available e-wallets (as shown at checkout)
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Q: Is Cash on Delivery available nationwide?
A: COD is available in most areas. Availability will be confirmed during checkout.
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Q: How do I take care of my Zydelline footwear?
A:
- Wipe with a soft, dry or slightly damp cloth
- Avoid soaking in water
- Store in a cool, dry place
- Avoid prolonged exposure to direct sunlight